Case Studies

Facilities Management

Hebridean Housing Partnership

  • Client:
    Hebridean Hosuing Partnership
  • Location :
    Western Isles
  • Contract Duration:
    2011 - 2022
  • Value:
    £1.5m p/a

FES FM has been supporting Hebridean Housing Partnership (HHP) since 2011 on a 7 year contract delivering hard FM services to 2,500 properties across the Western Isles.

This successful partnership was recognised in November 2015 when FES FM and HHP were selected as the winner of the PFM Award for Partners in Expert Services – Property Management Category.

FES FM were appointed to provide the Maintenance Services to HHP’s property portfolio in 2011 following the successful tender process. FES FM demonstrated not only our capabilities to self-deliver a large majority of the works driving value for money, but also our commitment to work with HHP through a long-term collaborative partnership to achieve their objectives and core values.

This new partnership was also enhanced by the aligned values and ethos of both organisations. FES FM are a family owned and managed business and our strategic visions and goals are based around our people and the delivery of positive social and economic impacts. The vision and goals of HHP are aligned with those of FES FM, thereby providing the perfect foundations for a mutually successful long-term partnership.

Scope of services include:             

  • Planned and Reactive M&E Maintenance Services
  • Planned and Reactive Fabric Maintenance Services
  • Project Management
  • Helpdesk Services

"HHP and FES FM quickly developed a strong working relationship which led to a seamless mobilisation and immediate improvement in service delivery." 

"The partnership has delivered significant benefits to date particularly around budget and cash flow management, performance management and service quality."

John Maciver, Director of Operations, HHP