Case Studies

Facilities Management

London National Maritime Museum

  • Client :
    National Maritime Museum
  • Location:
    Greenwich, London
  • Contract Start:
    2014
  • Value:
    £250k pa

The National Maritime Museum is based in the 17th-century Queen's House, a Grade I listed building.

The grounds behind the Queen's House were used to house a stadium for equestrian events of the Olympic Games in 2012. The Queen's House itself was used as a VIP centre for the games. Other buildings also included in the contract are:

  • Cutty Sark
  • Queens House
  • Royal Observatory

FES FM is responsible for the delivery of Planned and Reactive Mechanical & Electrical and Fabric Maintenance to the buildings.

Planned maintenance is delivered by static technicians from our regional business unit located in Central London. Planned maintenance is managed using our Maximo CAFM system with all planned maintenance tasks scheduled on the system.

Reactive maintenance is also delivered by the site based technicians supported by our regional business unit located in Central London. Reactive maintenance is managed using the Helpdesk module of our Maximo CAFM system with all reactive maintenance tasks logged on the system and allocated to technicians with the correct skills set.

The contract is a challenging one to deliver considering the age of the buildings and the detailed requirements of the client, however, FES FM have built a good working relationship with the client and are performing well above the expected targets.