Case Studies

Facilities Management

Astro House Data Centre

  • Client :
    South of England University
  • Location :
    South of England
  • Contract Start:
    2013
  • Value:
    £400k pa

FES FM have been supporting Astro House since 2013 following on from FES completing the initial build of the new data centre.

The universities existing data capacity was fast becoming obsolete and required a bespoke data centre to support the computing needs for 30,000 students and commercial operators that work with the University on research and development. These include major organisations such as British Aerospace, Lloyds Register, National Institute for Health Research, Microsoft amongst others.

FES was invited to build the data centre and this was completed in 2013. Leading edge technology has been installed not only on the computer centre but also the services supporting the data centre.

FES FM were then invited to submit a proposal to deliver Facilities Management of both hard and soft services.

On being awarded the contract, FES FM engaged a technical critical engineer to manage not only the complex M&E infrastructure which supported the Data Centre but also all other FM services on the site. Although FES FM engages a number of specialist suppliers, the majority of services are delivered by our in-house team.

Reporting directly to the Data Centre Manager on day to day planned preventative maintenance, responding to any reactive issues and resolving these quickly, we have  ensured that the site provides the campuses 30,000 students and corporate clients continuous uptime.

The client requirements are the provision of hard and soft services for the complex M&E infrastructure supporting the Data Centre as well as other on site facilities management which FES FM provide by the following means:

Onsite M&E engineer providing planned and reactive maintenance services, including management of subcontractors for specialist equipment

  • HV transformers
  • Standby power generators
  • UPS back up
  • Refrigeration and air conditioning for data hall white space
  • Heating and ventilation to offices
  • Power distribution networks
  • Onsite guarding, security patrols and CCTV monitoring
  • Maintenance of specialist systems such as BMS, lifts and fire alarms

Soft services, including:

  • Cleaning
  • Landscaping
  • Specialist cleaning of data centre white space